Transportation and delivery policy

1. How long does shipping take?

Orders are usually processed within 1–5 business days after payment is confirmed.

Delivery typically takes 7–20 business days, depending on your location and local customs procedures.

2. Do you offer international shipping?

Yes, we ship worldwide. However, delivery may be unavailable to certain countries that restrict or prohibit adult products.

3. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number and link.

Please allow up to 48 hours for tracking information to update.

4. What about customs or import duties?

Buyers are responsible for any applicable customs fees, taxes, or import duties charged by their country.

We will do our best to assist with customs clearance, but cannot guarantee approval in restricted regions.

5. What if my package is delayed or lost?

If your order is delayed or appears lost, please contact us at
Infimi@outlook.com.

We will investigate with the carrier and arrange a replacement or refund if necessary.

6. Discreet Packaging

All orders are shipped in plain, unbranded packaging to ensure your privacy.

There are no logos, product names, or any identifying marks on the package.

7. Incorrect Address or Delivery Failure

Please double-check your shipping address before confirming your order.

We are not responsible for delivery issues caused by incorrect or incomplete addresses.

8. Need help?

For shipping questions or special requests, contact us anytime at
Infimi@outlook.com.